Last updated: November 24, 2024

The Experiencias LLC group Experiencias LLC its subsidiaries (hereinafterExperiencias.usor “we”) welcome you to our website, mobile apps, and other electronically provided services (hereinafter collectively referred to as “Electronic Services”) and thank you for your interest in our products and services.

Experiencias.us great importance on proper data protection. This page explains how we handle your personal data in connection with your use of our electronic services (hereinafter, the “Privacy Policy”).

By continuing to use the Experiencias.us electronic services, you confirm that you are at least 18 years old. Please note that we may update this Privacy Policy from time to time. The applicable version is always the most recent one, as indicated above under “Last Updated.”

Purpose and Scope of the Privacy Policy

It is important to us to protect your privacy and to handle the information of all users of our electronic services in accordance with applicable laws. We understand that, by using our electronic services, you may entrust us with personal information (hereinafter, “data”), and we assure you that we take our duty to protect this data very seriously. This Privacy Policy explains the types of data we process when you use our Electronic Services, the purposes for which we process them, how we process them, to whom we may disclose them, and the security measures we take to protect them.

This Privacy Policy applies to all data we collect when you use our Electronic Services. It does not apply to data we collect through other channels or to third-party electronic services (hereinafter, “Third-Party Electronic Services”), even if you access them via a link on our Electronic Services, and even if they are necessary for the operation of our Electronic Services. We have no control over the content or privacy policies of Third-Party Electronic Services, and therefore assume no responsibility in connection with them.

Types of data processed

When you use our Electronic Services, our administrative systems may automatically record details of your usage (such as your IP address, browser, HTTP header user agent, specific device information, the content you accessed—including the date and time of access—information about your usage and interaction, and the website that referred you to our Electronic Services). We also process personal data such as your name, mailing address, email address, phone number, date of birth, gender, and other information we receive if you register to use our Electronic Services or fill out a registration form or comment field to receive a newsletter, product demos, etc.

Purpose and Legal Basis for Data Processing

We process data on the following legal grounds:

• to enter into a contract to which you are a party or to take, at your request, steps prior to entering into a contract
• to comply with a legal obligation to which we are subject
• to defend our legitimate interests

We process data for the following purposes:

• to comply with internal guidelines
• to verify customers' identities and their suitability for certain products and services
• to build a database of information about the services and products offered by Experiencias.us improve their quality
• to facilitate technical administration, research, and further development related to Experiencias.us electronic services
• to ensure the security and proper functioning of our IT environment
• to use them for marketing and advertising purposes (such as email newsletters and online advertising)
• to analyze and monitor usage, user behavior, and browsing activity while using the electronic services
• to streamline customer management

We process all of your personal data in accordance with applicable data protection laws and for the required period of time.

Disclosure of data regarding the use of electronic services

Experiencias.us discloses data regarding the use of its electronic services to third parties Experiencias.us to the extent permitted by law, if it is legally required to do so, or if such disclosure is necessary to enforce its rights, particularly to assert claims arising from a contractual relationship. Within the scope of these purposes and in order to optimize our products and services, we may transfer data within the Experiencias.us group Experiencias.us group companies in Switzerland or abroad. In addition, we may disclose data to external service providers if necessary to provide our products and services. Such service providers may not use the data for any purpose other than processing the order in question. All persons and entities mentioned above who may receive data must comply with applicable national and international data protection laws, as well as Experiencias.us data protection policies.

Where required by applicable law, Experiencias.us , upon request or if required to do so, disclose data to supervisory authorities, judicial authorities, or other authorities.

Security Measures at Experiencias.us

Experiencias.us every effort to implement technical and organizational security measures to ensure that your personal data processed within the IT environment controlled by Experiencias.us protected against unauthorized access, misuse, loss, and/or destruction, in accordance with applicable laws and regulations.

Experiencias.us physical and electronic security measures tailored to each process, such asfirewalls, personal passwords, and encryption and authentication technologies. Our employees and the service providers we engage are bound by professional confidentiality and must comply with all data protection regulations.

In addition, access to personal data is limited exclusively to employees, contractors, and third parties who need access to it in order to carry out data processing and provide products and services (principle of legitimate need for access to data).

Data transmission over an open network

Experiencias.us take this opportunity to draw your attention to the fact that, if you use our electronic Services via an open network, this could allow a third party (e.g., an app store, a network provider, or your device manufacturer) to access and process your data, regardless of your location. Open networks are beyond the control of Experiencias.us , therefore, cannot be considered secure environments. It cannot be guaranteed that any data transmission via such an open network is secure or error-free, as the data could be intercepted, modified, corrupted, destroyed, or monitored, or it could be lost, delayed, incomplete, or contain viruses. In particular, data sent over an open network may leave the country—even if the sender and recipient are in the same country—and may be transmitted and processed in other countries where data protection requirements are less stringent than in your country of residence.

If data is transmitted over an open network, we are not responsible for protecting that data and assume no liability for the security of your data during transmission. We therefore recommend that you avoid transmitting confidential information over open networks.

Cookies

Experiencias.us Electronic Services Experiencias.us cookies for statistical purposes, as a tool for our web developers, and to improve the user experience. Cookies are small files stored on your electronic device to keep track of your visits to the Electronic Services and your preferences as you move from page to page, and sometimes to save your settings between visits. Cookies help the creators of electronic services gather statistics about how often users visit certain parts of the site and help tailor the electronic services to make them more useful and user-friendly.

Please note that most browsers automatically accept cookies. You can configure your browser so that it does not store any cookies on your device, so that it stores only certain cookies, or so that it always displays a warning before accepting a new cookie. However, disabling cookies may affect your ability to use certain features of our electronic Services.

Note: For some electronic services, cookies remain active only during the user’s session and are deleted when the session ends.

Analytics tools

We use various third-party analytics tools, such as Google Analytics, to generate reports on our electronic services. This involves creating pseudonymized data and using cookies to help analyze how users interact with our electronic services. The information about the use of the services generated by these cookies, such as:

• the hostname of the electronic device used to access the site (masked IP address)
• the type and version of the browser used
• the operating system
• the referring URL (the website that directs visitors to Experiencias.us 's electronic services Experiencias.us they click on a link)
• the date and time of the server request
• device-specific information

may be transferred to third-party servers located incountries outside the European Unionand is used for analytical purposes. 

For information on how to delete cookies, see the previous section, “Cookies.”

Links

The Experiencias.us electronic services Experiencias.us contain links to third-party electronic services that we do not manage or oversee. Please note that these third-party electronic services are not subject to this Privacy Policy and that Experiencias.us is Experiencias.us responsible for their content or their policies regarding the handling of personal data. Therefore, we recommend that you review and verify the privacy policies or terms of use of each third-party electronic service.

Rights of the data subject

In accordance with applicable data protection laws and regulations, you may have the following rights:

• Right to request information about the personal data we hold about you
• Right to request that information be corrected if it is incorrect
• Right to request that your data be deleted if the Bank has no legal basis or obligation to retain it
• Right to request that the processing of your data be restricted
• Right to object to the processing of your data
• Right to have data transmitted in a structured, commonly used, and machine-readable format

You may also have the right to appeal (where applicable) to the Data Protection Supervisory Authority.

Questions and Contact Information

If you have any questions regarding the processing of your personal data, please feel free to contact us:

Experiencias LLC
25 SE 2nd. Ave, Ste 550, Miami, Florida, Estados Unidos
info@experiencias.us