Data Privacy Policy

Data Privacy Policy

Last update: 18.06.2022

Experiences Group LLC and its affiliates ("Experiences.us" or "we" or "us") welcome you to our website, mobile applications and other electronically delivered services (collectively, "e-Services") and thank you for your interest in our products and services.

Experiencias.us attaches great importance to appropriate data protection. This page explains how we treat your personal data in connection with your use of our e-Services (hereinafter referred to as "Privacy Policy").

By continuing to use the Experiences.us e-Services, you confirm that you are 18 years of age or older. Please note that we may change this Privacy Policy from time to time. The applicable version is always the most recent version, as indicated above by the "Last Updated" legend.

Purpose and scope of the Privacy Policy

It is important to us to protect your privacy and to treat the information of all users of our e-Services in accordance with applicable laws. We understand that, when using our e-Services, you may entrust us with personal information ("data") and we assure you that we take our duty to protect this data very seriously. Thus, this Privacy Policy explains the type of data we process when you use our e-Services, the purpose for which we process it, how we process it, to whom we may disclose it, and the security measures we take to protect it.

This Privacy Policy applies to all data we collect when you use our e-Services. It does not apply to data we collect through other channels or third party e-Services ("Third Party e-Services"), even if you access them through a link on our e-Services, and even if they are necessary for the operation of our e-Services. We have no control over the content and privacy policy of Third Party e-Services and assume no responsibility or liability in connection therewith.

Types of data processed

When you use our e-Services, our back-end systems may automatically record details of your usage (such as your IP address, browser, http header user agent, device-specific information, the content you accessed, including the date and time of access, usage and user interaction information, and the website that referred you to our e-Services). We also process personal data such as your name, mailing address, email address, phone number, date of birth, gender, and other data we receive if you register to use our e-Services or fill out a registration form or comment field to receive a newsletter, product demos, etc.

Purpose and legal basis of data processing

We process data on the basis of the following legal grounds:

  • to enter into a contract to which you are a party or to take, at your request, actions prior to entering into a contract
  • to comply with a legal obligation to which we are subject.
  • to defend our legitimate interests

We process data for the following purposes:

  • to comply with internal guidelines
  • to verify the identity of customers and their suitability for certain products and services
  • to build a base of future information about the services and products offered by Experiencias.us and improve their quality.
  • to facilitate technical administration, research and further development in connection with Experiences.us e-Services.
  • to ensure the security and operation of our IT environment
  • for use in marketing and advertising measures (e.g., e-mail newsletters and online advertising)
  • to analyze and monitor usage, user behavior and navigation during the use of the e-Services
  • to facilitate customer management

We process all your personal data in accordance with the applicable data protection laws and for the required period of time.

Disclosure of data related to the use of e-Services

Experiencias.us only discloses data relating to the use of the e-Services to third parties to the extent permitted by law, if it is legally obliged to do so or if such disclosure is necessary to assert its rights, in particular to assert claims arising from a contractual relationship. Within the framework of these purposes and in order to optimize our products and services, we may transmit data within the Experiences.us group between group companies in Switzerland or abroad. In addition, we may disclose data to external service providers if this is necessary to provide our products and services. Such service providers may not use the data for any purpose other than to process the order in question. All persons and entities mentioned above that may receive data must observe the applicable national and international data protection laws as well as the data protection rules of Experiencias.us.

When so prescribed by applicable law, Experiencias.us may, upon request or if required to provide information, disclose the data to the supervisory authorities, judicial authorities or other authorities.

Experiencias.us security measures

Experiencias.us will make its best effort to take technical and organizational security measures to ensure that your personal data processed within the computing environment controlled by Experiencias.us are protected against unauthorized access, misuse, loss and / or destruction, taking into account the legal and regulatory requirements in force.

Experiencias.us adopts physical and electronic security measures adapted to each process, such as firewalls, personal passwords and encryption and authentication technologies. Our employees and service providers we hire are obliged to maintain professional secrecy and must comply with all provisions relating to data protection.

In addition, access to personal data is limited exclusively to employees, contractors and third parties who need access to the data to carry out the processing of the data and the provision of products and services (principle of legitimate need for access to data).

Data transmission over an open network

Experiencias.us would like to take this opportunity to draw your attention to the fact that, if you use our e-Services over an open network, this could allow a third party (e.g., an app store, a network provider or your device manufacturer) to access and process your data, regardless of where you are located. Open networks are beyond the control of Experiencias.us and therefore cannot be considered secure environments. No data transmission over such an open network can be guaranteed to be secure or error-free, as data could be intercepted, modified, corrupted, destroyed or monitored, or be lost, late or incomplete, or contain viruses. In particular, data sent over an open network could leave the country - even if the sender and recipient are in the same country - and could be transmitted and processed in other countries where data protection requirements are less stringent than in your country of residence.

If data is transmitted over an open network, we are not responsible for the protection of this data and assume no liability for the security of your data during transmission. Therefore, we suggest that you avoid transmitting confidential information over open networks.

Cookies

Experiencias.us e-Services use cookies for statistical purposes, as a tool for our web developers and to enhance the user experience. Cookies are small files that are stored on your electronic device to keep track of visits to the e-Services and your preferences as you move from page to page, and sometimes to save your settings between visits. Cookies help e-Services developers gather statistics about how often users visit certain parts of the site and help tailor the e-Services to make them more useful and easier to use.

Please note that most browsers automatically accept cookies. You can set your browser not to save any cookies on your electronic device, to save only some cookies, or to always display a warning before receiving a new cookie. However, disabling cookies may affect your ability to use certain features of our e-Services.

Note: For some e-Services, cookies persist only for the duration of the user's session and are deleted at the end of the session.

Analysis tools

We use various third-party analytics tools, such as Google Analytics, to create reports about the e-Services. This involves the creation of pseudo-anonymized data and the use of cookies to help analyze how users use our e-Services. Information about the use of the Services that is generated from these cookies, such as:

  • the host name of the electronic device from which you are accessing (masked IP address)
  • the type and version of browser used
  • the operating system
  • the referring URL (the website that redirects visitors to the Experiences.us e-Services when they click on a link)
  • the date and time of the server request
  • device-specific information

may be transmitted to third party servers located in countries outside the European Union and used for analysis purposes. 

For information on how to delete cookies, see the section above, "Cookies".

Links

Experiencias.us e-Services may contain links to third party e-Services that we do not manage or monitor. Please note that such third-party e-Services are not subject to this Privacy Policy and Experiencias.us is not responsible for their content or their principles regarding the handling of personal data. Therefore, we recommend consulting and verifying the privacy policies or terms of use of each of the third party e-Services.

Rights of the interested party

Under applicable data protection laws and regulations, you may have the following rights:

  • Right to request information about the personal data we hold about you
  • Right to request that information be corrected if it is incorrect
  • The right to request the deletion of your data if the Bank has no permission or legal obligation to retain it.
  • Right to demand restriction of the processing of your data
  • Right to refuse to allow us to process your data
  • The right to have the data transmitted in a structured, commonly used and machine-readable format.

You may also have the right to appeal (to the extent applicable) to the Data Protection Supervisory Authority.

Questions and contact

If you have any questions regarding the processing of your personal data, please do not hesitate to contact us:

Experiences LLC
2400 SE Veterans Memorial Pkwy Suite 127. Port St Lucie, FL 34952. USA.
info@experiencias.us

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